课题序号

1

授课日期

第 4  周  9  月  27 日（星期 四 ）

授课班级

 陶艺2151

授课课时

1

授课形式

 新授课

授课章节

名称

How Important Are You?

使用教具

multimedia

教学目的

At the end of the class, students will be able to

1. use the new words of the reading part.

2. talk about how to deal with customers.

3. “read the signs” of customers.

教学重点

Get the points of why the job is important and how to do it.

教学难点

Present the points about dealing with customers.

更新、补

充、删节

内容

课外作业

Go to the supermarket or a shopping mall. Find a good shop assistant or waiter. Take a photo for him/ her, if he/ she permits. Write down his/ her strong points.

教学后记

How Important Are You?

Paragraph 1: Your role is vital

Paragraph 2: Dealing with customers is a major part of your job.

Paragraph 3: Try to make customers fell important

Paragraph 4: You need to “read the signs”.

教学过程

主 要 教 学 内 容 及 步 骤

教学方法及双边活动

Step 1

Step 2

Step 3

Step 4

Lead in

English with Art: students show the scene they made

Students list the sentences that may be used in the scene.

Review the Words

Teacher show the result of words test.

Review the words students haven’t mastered.

1. Match the pictures with words

2. Complete the sentences with the correct words.

Fast reading

Read the passage quickly and find what “your” job is.

Careful reading

Read the every paragraph carefully and find some detailed information

PARA 1

1. What kind of shops do you tend to go back to?

PARA 2

2. What is the major part of your job?

3. Dealing with customers is a major part of your job.

4. What’s the main idea of the first two paragraphs?

a. “You” play an important role in the success of a business.

b. “You” should work hard to run a successful business.

c. Dealing with customers is only part of “your” job.

PARA 3

5. How to make customers fell important?

①

②

6. What do you need to do, if you are to react to your customers well?

Showing the work and free talk

Group work

Reading and

Doing exercise

教学过程

主 要 教 学 内 容 及 步 骤

教学方法及双边活动

Step 5

Step 6

Step 7

Read the “signs” customers give

Every group gets a “customer”. Students read the “signs” of the customer and use the sentence structure to present how to react.

Read and Remember

Students read and remember paragraph 1 and 2. Then complete the passage with correct words or sentences.

Your ___ is vital to the ______ of your business. You know for yourself that you tend to ________ those shops where you _____ friendly, efficient ______ and avoid those where you don’t.

    It’s you the ________ see and _____, it’s you they expect to _____ them efficiently and ______, and it’s you they will come to when something is ______. In addition, _______ is relying upon you to promote his/her _______ and keep _____ high. You will realize that _________ customers is a major part of ________.

Homework

Go to the supermarket or a shopping mall. Find a good shop assistant or waiter. Take a photo for him/ her, if he/ she permits. Write down his/ her strong points.

Discussion and presenting

Remembering